Client Services

Make a payment
Check a Claim
Print ID cards

Never used Client Services?
Register Now

Related Information

ANPAC® Disaster Information Series:

Helpful contact information for hurricane victims:

Policy Service or Premium Questions
1-877-682-6722
ANPAC Claims
1-800-333-2860
ANICO (Life Insurance)
1-800-899-6806
FEMA
1-800-621-3362
National Flood Program
1-800-759-8656
US Post Office
1-800-275-8777 or www.usps.com

If a hurricane hit where you live, would your family be ready?

Whatever tomorrow brings, there are several steps you should consider to help you and your loved ones survive and recover from a hurricane, especially if you live in a coastal area. Know what your community's disaster plan is, for instance. Your local emergency management office, American Red Cross chapter or utility company may have a Disaster Handbook with contact information and evacuation routes for your community.

Below is a comprehensive guide with valuable information provided by the National Oceanic & Atmospheric Administration (NOAA), the Federal Emergency Management Agency (FEMA), and a 2008 Hurricane Handbook published by Florida's Kissimmee Utility Authority. We hope you'll review these links to make sure you know how to best prepare for a hurricane, what precautions and steps to take after the storm, and how to file a claim with ANPAC if you have damages to your property.

Note: The Kissimmee Utility Authority's 2008 Hurricane Handbook is available to download at http://www.kua.com/hurricane.

Hurricane: Know the Terms & Hazards

- Hurricane Terms to Know

- Hurricane Hazards: Rainfall & Flooding, Hurricane Winds, Storm Surge, Tornadoes

What Steps Should I take to Prepare?

  - Secure Your Home And Property
  - Gather insurance, other important papers for quick access
  - Protecting Valuable Records
  - Creating your family's Disaster Plan

Things to Consider:

  - Escape Routes
  - Evacuation Plans
  - Family Communications Plan
  - Family Communications Plan Blank Forms
  - Utility Shut-Off Plan
  - Helping Individuals with Special Needs
  - Caring for your pets

What Should be Included in Your Disaster Supplies Kit*

  - Water
  - Food
  - First Aid Supplies
  - Clothes, bedding & sanitation supplies
  - Tools
  - Special Supplies
  - Disaster Plan Check List

*Keep the items that you would most likely need during an evacuation in an easy-to-carry container. Possible containers include a large, covered trash container; a camping backpack; or a duffle bag.

  - What to do when a hurricane watch is issued
  - Preparing Business Documents
  - Things to do before you evacuate