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protect your home with good roofing

Finding a Reputable Roofer

Finding a reputable roofer is not an impossible task - it simply requires a bit of research. Below are a few tips and resources to help you select a trustworthy contractor:

Check phonebook ads and websites. These resources can help you determine who is local, how long they've been in business, whether they're insured and bonded and information about the products that they use. When using a search engine, type the keywords "roofing contractor" and your city/state. Check out the websites of several companies to compare the quality of their information.

Visit the National Roofing Contractor's Association website. The NRCA has an extensive database of contractors that is searchable by state.

Ask for recommendations. In addition to asking neighbors and friends, consider talking to local businesses that work with roofers (i.e. building supply companies).

Call more than one company for an estimate.

Talk to the Better Business Bureau. See if consumers have filed complaints against the contractors you have researched.

Verify the company's credentials. Once you have selected a roofer, verify their length of time in business, whether they are licensed (state regulations and requirements vary), have special certification and are insured or bonded.

Ask for a copy of the contractor's insurance before work begins. This will help protect you from workers making claims against you for being injured on the job while on your property.

Get everything in writing. This includes an estimate, specific information about the roofing product (i.e. color, UL rating for impact or fire resistance, manufacturer's warranty, etc.), work and payment schedules, etc.

Specify the roofing product you want in detail. Be sure to verify that the roofing products brought on the day of installation are the same products you agreed to in writing. Check the brand name, the name or style of the shingle and the UL rating. Most of this information should be on the outside packaging - it may or may not be displayed on the individual shingles.

Pay for the work in increments.
The roofer should not expect payment for the entire project before work is completed - they should be willing to create a payment schedule compatible with the way your insurance claim is paid. According to the Institute for Business and Home Safety, 1/3 of the total cost is a reasonable deposit. Some roofers might collect only your deductible, while others will not require any payment up front if they know you have a covered insurance claim.

Be sure to check with your homeowner's association for any covenants regarding roofs, and make sure that your roofer is aware of them.

More information:

Finding a reputable roofer>>

Avoiding roofing fraud and schemes>>

Roofing Information from the Institute for Business and Home Safety (IBHS)>>

Impact-resistant roofing>>